DHL Express Service Point (West Service Centre)

4.3
96 reviews from Google

DHL Express is the global market leader and specialist in international shipping and courier delivery services. We have over 50 years of experience and a global network, spanning more than 220 countries and territories, with 100,000+ employees. We ensure that your shipments get to their destination securely and as quickly as possible. So walk into our store for a superior shipping experience.

Call us! +65 1800 285 8888
Cover photo of DHL Express Service Point (West Service Centre)

Customer's reviews

Firstly, I would like to share on how to locate and find this DHL office as Big Box itself is having a massive renovation work. DO NOT ENTER FROM THE ENTRANCE along Boon Lay Way (Facing Ng Teng Fong Hospital). To gain access to BIG BOX, you must enter from the entrance along Venture Avenue (Facing MRT rail track), which is the rear side of BIG BOX building. Once you enter the building, take the elevator to level 2, turn right, go straight and you'll see DHL office. Now I'll comment on the service. Reach there, at the entrance, scan Safe Entry, then scan a QR code to get queue number, lastly, take your temperature. The staff are friendly & helpful. The whole process took me about 10 minutes. Thank you DHL. 👍😊. ~ Living Y
Located within Perennial Business City, take the green or red MRT line and alight at Jurong East Interchange. Exit towards JEM and you will be on the 2nd floor, walk towards DonDonki to cross a bridge to PBC, travel straight where you will see a DHL banner. This service point is right inside the air conditioned area. DHL has tons of service points everywhere but this outlet has a friendly and professional DHL staff to assist you with your express deliveries worldwide. They only offer express deliveries thus be prepared to pay a price but kindly note they are one of the most trustworthy, reliable and responsible couriers there is. I would sincerely recommend you head over to this outlet to drop off your packages than any other service points! ~ Tommy N
if you are an individual sender be careful of using DHL service at this outlet, the price is ridiculous for sending 1 parcel(for individual sender) compares to other sending carriers. One of their marketing strategy frustrates me is that they do not provide the fee amount to pay for you until your things are labelled and you have to pay for the high price before you even realised. other carrier like sf-express they provides the fee before you send your parcel! It is minor to some but as marketing director I know what you trynna do. And they claimed to not be responsible if your parcel is lost during their shipment. I dont recommend using their service for individual parcel, take your own risk! ~ JUN
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Blog

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Contact information

Phone +65 1800 285 8888
Address
1 Venture Ave #02-01 Perennial Business Hub (Entrance along Venture Ave) 608521
Sunday Closed
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed

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